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Has anyone had a situation where they needed to void a portion of a payment and if so, could you share how you did that? We have a situation where a payment was being split between two bank accounts, $50 going to one and the remainder going to the other. The ACH for the $50 was returned and now needs to be voided but not reissued. Any help would be greatly appreciated. Thanks!
You need to do a manual void to void 1/2 of it. So you cannot void the 1/2 of the payment that did not go through on the original check.. Does that make sense?