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This is an FYI for those of you considering fluid and journal entry AWE. We are on Financials 9.2 PUM 22 with PeopleTools 8.54.23. The Journal Entry AWE email for approval takes the user to the fluid page. The fluid page lacks the ability to view the attachment and see the journal header and journal line detail. Oracle recorded this as Bug 26565570.
You may need to look into PUM23 .. There are alot of fixes there…
Check if it is set up on page composer.
Check to make sure CAVF is set up properly (Attachement Setup For approval * Nice feature * ) (>>Favorites>>Main Menu>>Enterprise Components>>CA View Framework>>CAVF Configuration Setup).
If you do not want to use Fluid Approval make sure the User does not have Fluid Approval Role.