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We are a multi-state organization with 1,000's of requesters. Our purchasing team is aligned to a department so that they can be specialized by area (IT, Environmental Services, Engineering, Surgery, Nursing, etc.). We started by assigning a buyer to a requester as each of our departments had a requester. We are now evolving with less requesters handling many departments which has left us with a dilemma of how to have specialized buyers. Categories can be used by more than one department, suppliers have many divisions and of course we do not have everything folks purchase in our item master.
Has anyone else done a customization to align buyers by OU or BU and department? Any other customizations that you may have done to ensure requistions end up to the right buyer? Thanks for your help.