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Azure Logic Apps to ServiceNow connector: User Not Authenticated

course drill

We are connecting to a customer ServiceNow instance using Azure Logic Apps and a ServiceNow connector. We are able to connect to the ServiceNow instance using a browser with same user name and password.

When trying to connect using Logic Apps and the ServiceNow connector, it gives the below error. Please advise if any specific roles / privileges are required to be given to this user in ServiceNow for the connector to work?

Please check your account info and/or permissions and try again.
Details: User Not Authenticated. Client request id: '034764FB-B8C2-4BBA-852D-C266827C1594'

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