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Interim Payroll Checks did not print. Need to Void
From the End User:
I just finalized my payroll and went to print checks and there are none. I had to delete original checks but I’m positive I went back and re-ran them but they are not there. I may have missed a final Green check or something but this is REAL BAD.
Can this entire payroll be deleted? I don’t mind having to start over from scratch but I don’t know what else to do. There are no checks to void. When I did the positive pay it picked up one name with the total of the checks with no check #. That is how I found it as I was finishing everything before I printed checks.
Need the steps to void (if possible) so she can rerun. Checks need to go out tomorrow. I will bring this up in the SIG meeting but would like the steps here.
Patrick K. Faloney
ERP Administrator
Brazos Electric
Solution provided in HCM SIG meeting looks like it worked
Void can also be reset