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From the End User:
I just finalized my payroll and went to print checks and there are none. I had to delete original checks but I’m positive I went back and re-ran them but they are not there. I may have missed a final Green check or something but this is REAL BAD.
Can this entire payroll be deleted? I don’t mind having to start over from scratch but I don’t know what else to do. There are no checks to void. When I did the positive pay it picked up one name with the total of the checks with no check #. That is how I found it as I was finishing everything before I printed checks.
Need the steps to void (if possible) so she can rerun. Checks need to go out tomorrow. I will bring this up in the SIG meeting but would like the steps here.
Patrick K. Faloney