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Has anyone experienced missing employee master records while processing payroll? Just recently, employee master records are mysteriously disappearing when processing payroll. Thankfully, we have been able to add them back from backup to continue processing. It is mind boggling to say the least.
We are currently on E1 9.1, tools release 220.127.116.11 and anticipate an upgrade to 9.2 in 2019.
@Cheryl Ohashi Hi Cheryl,
Do you mean that the employee records are physically deleted from F060116? If so, do they still exist in F0101, or are they also physically deleted from there?
Anything special about the deleted employees? Are they recent terms, people who changed supervisors, anything like that?
And were you able to confirm that the payroll process itself "causes" this, or it's just that you notice it during that step?
(I had a customer whose IT/helpdesk folks were deleting address book records for terminated JDE users when they deactivated their JDE accounts, which was causing havoc for payroll.)